Mint Kulca Blog | Smarter, Simpler Hiring Insights

Urgent hiring decisions need more discipline

Written by Erika van Zyl | Jun 26, 2026 6:42:55 AM

The pressure to appoint is real, but it should not be allowed to set the standard for the hiring decision.

When a role stays open for too long, it rarely stays contained inside the vacancy itself. The business begins to work around the absence of the person who should be there, often in ways that feel necessary at first and costly later. Capacity gets borrowed from people who are already carrying enough. Leaders hold more complexity than they should. The business keeps moving, but not without strain.

That pressure should not be dismissed.

Most growing companies cannot wait indefinitely for the perfect person, and urgency is not automatically a sign of poor judgement. Sometimes the role genuinely needs to be filled, and the cost of delay is already visible.

But pressure should not be allowed to set the standard for the hiring decision.

That is where urgent hiring becomes risky.

When urgency starts changing the decision

The danger in pressure-driven hiring is rarely obvious at first.

A business does not usually decide to make a poor appointment. More often, it starts making small allowances that feel reasonable in the moment.

A gap in experience feels manageable because the team needs relief. A concern from the interview feels less serious because the person seems capable. A mismatch with the role is softened because the vacancy has already been open for too long.

This is how almost-right can start to feel right enough.

The problem is that the appointment does not end the pressure if the match is not strong enough. It simply moves the pressure somewhere else.

It moves into manager time, team confidence, performance expectations, client delivery, onboarding effort and, very often, the person’s own chance of succeeding.

That is why the wrong hiring decision can do more long-term damage than leaving the role open a little longer.

The open role creates strain. The wrong appointment creates strain with a person now inside the business, trying to succeed in a role they may never have been properly matched to.

The cost is rarely only financial

There is enough external research to show that poor hiring decisions are expensive. Gallup has estimated that replacing an employee can cost between one-half and two times that person’s annual salary, depending on the role and context. Other commonly cited benchmarks place the cost of a poor hire at a meaningful percentage of first-year earnings.

But most business leaders know the real cost is not only the replacement cost.

It is the management energy spent trying to rescue the decision.

It is the loss of confidence in the team.

It is the drag on performance while the business tries to make the appointment work.

It is the emotional cost to the person who was appointed into a role where the fit was never strong enough.

In a growing business, those costs are not abstract they affect momentum.

Why this matters in South Africa

South African businesses are making hiring decisions inside a labour market that is already complex.

High unemployment does not automatically make hiring easy. Candidate availability does not automatically create suitability. Skills, experience, exposure, potential and role requirements do not always line up neatly.

That means businesses are often making decisions from imperfect signals.

When internal pressure is added to that complexity, the risk becomes even harder to judge.

A business may think it is solving a capacity problem, when it is actually lowering the standard of evidence it needs to appoint responsibly.

That is why urgent hiring decisions need more discipline, not more panic.

What strategic hiring protects

Strategic hiring is not about slowing everything down for the sake of process.

It is about protecting the quality of the hiring decision when the business is under strain.

That means being clear about what the role really requires before the business starts compromising around urgency. It means knowing which evidence matters, which risks are manageable, and which concerns should not be ignored simply because the vacancy is painful.

It also means looking beyond surface suitability.

A candidate may look right on paper and still not be right for the role as it exists inside the business. Another may not be the obvious choice at first glance, but may have the behavioural strength, cognitive fit and learning ability the role actually requires.

That difference matters.

And it cannot be judged well if the only standard is relief.

The decision has to hold after the urgency to fill the gap has passed

The relief of filling a role is temporary, the consequence of the appointment lasts much longer.

That is why pressure should be acknowledged but not obeyed blindly. Businesses need to fill roles, but they also need to protect themselves, their teams and their candidates from decisions made mainly to escape the strain of the vacancy.

At Mint Kulca, we help South African businesses make hiring decisions with more structure, behavioural and cognitive insight, and expert human interpretation.

Because the goal is not simply to appoint.

It is to make a decision the business can stand behind after the urgency has passed.